What is the three-step process to manage objections?

The three-step process to manage objections involves admitting, explaining, and resolving the issue at hand. This approach is effective because it starts with acknowledging the customer's concern, which helps to build trust and demonstrates that their feelings are valid. By admitting the objection, you create an open line of communication, making it easier to address the specific problem.

The next step is to explain the situation. This involves providing the client with information or context that may alleviate their concerns. By doing this, you can help them understand the situation better and possibly see it from a different perspective.

Finally, resolving the objection is crucial. This involves finding a solution that satisfies the client's concern. It demonstrates your commitment to customer satisfaction and helps to build a positive relationship.

This method is geared towards effectively addressing objections in a way that is constructive and leads to a resolution, thereby enhancing the chances of closing the deal.